sanitizing lotion
is your hand sanitizing lotion non-toxic and clean?
Yes, our hand sanitizing lotion is free from toxic chemicals and made with premium ingredients.
For more information on our ingredients, visit our ingredients page.
what ingredients are in your hand sanitizing lotion?
Our ingredients include aloe vera leaf juice, which is a great source of vitamin c and highly moisturizing. The grape seed oil is a highly potent antioxidant and soothes the skin. The denatured alcohol disinfects our hands from germs.
The entire formulation acts as a protective glove moisturizing and disinfecting hands from germs, leaving them clean and hydrated.
For more information on our ingredients, visit our ingredients page.
is your hand sanitizing lotion vegan, natural and cruelty-free?
Yes, all of our products are vegan, natural and cruelty-free.
For more information on our ingredients, visit our ingredients page.
is your hand sanitizing lotion recyclable and eco-friendly?
Yes, our hand sanitizing lotion bottle is made from 100% recyclable aluminum and should be recycled after use.
what can your hand sanitizing lotion be used for?
The hand sanitizing lotion kills germs and should be used on hands only.
how long does your hand sanitizing lotion last?
Our hand sanitizing lotion is two ounces and intended for multiple uses on a daily basis. Depending on the amount of lotion used per day, the supply should last one to two months.
is your hand sanitizing lotion like regular hand sanitizer?
Our hand sanitizing lotion is FDA approved to kill germs.
Our premium formula not only disinfects hands, but is highly moisturizing and soothing to the skin.
is your hand sanitizing lotion travel size?
Yes, our hand sanitizing lotion is two ounces, making it perfect for carry-on travel.
is your hand sanitizing lotion effective?
Yes, our hand sanitizing lotion has 70% alcohol and is FDA approved to kill germs.
wipes
are your wipes non-toxic and clean?
Yes, our wipes are rich with natural benefits and free from toxic chemicals.
For more information on our ingredients, visit our ingredients page.
what ingredients are in your wipes?
For more information on our ingredients, visit our ingredients page.
are your wipes vegan, natural and cruelty-free?
Yes, all of our products are vegan, natural and cruelty-free.
For more information on our ingredients, visit our ingredients page.
are your wipes all-purpose cleaning wipes?
Our wipes can be used to cleanse hands and surfaces. Our wipes remove dirt, grease, grime and other impurities while also leaving hands and surfaces moisturized and chemical-free.
are your wipes compostable, biodegradable, and plant-based?
Yes, our wipes are made from bamboo. Our premium formula is made with plant based preservatives meant to be biodegradable.
are your wipes recyclable and eco-friendly?
Yes, our wipe packaging is recyclable. When finished using your product, discard the wipe and recycle the outer packaging.
what can your wipes be used for?
Our wipes can be used to cleanse hands and surfaces. Our wipes remove dirt, grease, grime and other impurities while also leaving hands and surfaces moisturized and chemical-free.
are your wipes multi-use?
Yes, our individual wipes can be used on surfaces and are gentle enough for hands.
how long do your individual use wipes last?
Our wipes come in packs of 12 and last for 12 individual uses.
can i use your wipes as baby wipes?
Stranded wipes are not baby wipes and should not be used on sensitive areas. Our wipes are not specifically formulated for infant skin. Our individual wipes are made with a small amount of essential oils which on rare occasions can cause skin irritation to babies.
are your wipes flushable?
Do not flush our wipes. Our wipes are biodegradable and should be discarded in a landfill or compost bin.
are your wipes travel size?
Yes, our wipes come in a package of 12 and can be used for carry-on travel.
are your wipes effective?
Yes, our wipes remove dirt, grease, grime from hands and surfaces.
do your wipes have a strong fragrance?
While our products contain a mild fragrance supplied by essential oils, it is entirely natural, plant-based, and free from toxic chemicals. The amount of fragrance included in our products is minimal, catering to a variety of tastes.
dry shampoo
Is your dry shampoo non-toxic and clean?
Yes, our dry shampoo is free from toxic chemicals and made with safe ingredients.
For more information on our ingredients, visit our ingredients page.
Is your dry shampoo vegan, natural and cruelty-free?
Yes, our dry shampoo is all natural, vegan and cruelty-free.
For more information on our ingredients, visit our ingredients page.
is your dry shampoo for all hair types?
Yes, our dry shampoo can be used on most hair types. Our premium formula contains tapioca powder and kaolin clay. Both absorb excess oil.
For more information on our dry shampoo, visit here.
is your dry shampoo easy to use?
First, part your hair. Allowing for a two to three inch space between the bottle and your scalp, apply product directly to the scalp by shaking the bottle (cap down) directly onto the areas of your hair that appear dirty or greasy. Use the amount desired. Complete application by blending the product into hair.
Is your dry shampoo specific to my hair color?
Yes, our dry shampoo powder comes in a brunette and blonde shade.
Does your dry shampoo have eco-friendly packaging?
Our current dry shampoo packaging is plastic. We are continuing to search for eco-friendly packaging that is effective to dispense our dry shampoo powder.
Is your dry shampoo effective?
Our dry shampoo effectively absorbs excess oil and sweat using tapioca powder and kaolin clay.
I have extensions, can I still use your dry shampoo?
Our dry shampoo can be used on extensions.
frequently asked questions
My product arrived damaged.
If you purchased a product that appears to be damaged, please contact us immediately at help@thestrandedshop.com. Please include your order number, product name, and a description of how the product is damaged in your inquiry and we will work to solve this issue.
What is your return policy?
We are honored you have chosen to try our products that we have worked hard to bring to you.
We are a small, family-run company and each return affects us personally. We generally cannot accept returns; however, please contact help@thestrandedshop.com and we’ll be happy to work with you to resolve your issue.
Do you offer refunds?
We generally do not refund products. Please contact help@thestrandedshop.com to inquire about refunds.
Do you offer any discounts or free shipping?
We offer free shipping for orders more than $40.
How long will it take for my order to ship?
Order cut-off times are at 11:00AM CST. If the order is placed after 11:00AM CST, the order is processed the next business day. Orders that are placed on a weekend or holiday are processed the next business day.
Once the order is packaged, you will receive an email with the tracking number for the parcel.
Upon product shipment, it will take approximately four to seven business days to arrive at your door.
For other inquiries regarding shipping, please contact help@thestrandedshop.com with your order number.
I can’t find my order.
Once packaged, a shipping confirmation email is sent to the email address provided at checkout.
In that email, you will find tracking information, and the carrier that is handling your shipment.
If your package is missing or lost, please contact the carrier directly.
What is the shipping fee?
The price for shipping anywhere in the continental US is $5.
Which carriers do you use?
We currently ship within the US only and use USPS and UPS as our primary carriers.
Where do your products ship from?
All of our products ship from Oregon
Where are your products manufactured?
Our wipes are manufactured in New Zealand. Our hand sanitizing lotion is manufactured in the US.
Do you ship internationally?
Currently, we only ship within the US. If you are an individual who would like to see Stranded ship outside of the US, please let us know at help@thestrandedshop.com as any feedback helps us plan the growth of our company.
I put in the wrong address, what do I do?
If you have entered any shipping information incorrectly, please let us know immediately at help@thestrandedshop.com and we will work with you to correct this issue.
Please note that orders are processed the same business day if placed before 11:00AM CST or the next business day after 11:00AM CST. Any inquiries made outside of that window may not be able to be solved. We are unable to make changes to the shipping address once the order is processed.
I can’t find my package.
Please contact help@thestrandedshop.com with any issues regarding your shipment.
Do you offer wholesale orders or corporate giftings?
We’d love to learn more about your inquiry. Please contact inquiries@thestrandedshop.com with your request.
Where can I find your products in-person?
We are only available online at thestrandedshop.com currently. We do have a few local shops that carry our product.
How long do your products last before they expire?
Wipes remaining unopened and sealed can last for two+ years.
Each hand sanitizing lotion bottle is clearly marked with an expiration date on the bottom of the bottle, typically lasting two years.